hospitalitytraining

At The Club

AUGUST 2008 ->
NO PROGRAMS CURRENTLY AVAILABLE THIS MONTH

 

Upcoming Programs

  • Responsible Conduct of Gambling (RCG) a

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  • Certificate II in Hospitality (Operatio

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Upcoming Programs

  • Food Handling & Hygiene

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  • Certificate III in Hospitality (Operati

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Hospitality Training Program Detail

Club Reception

This ONE DAY AQF Level III program provides knowledge and skills on the generic duties and regulatory laws that a Club Receptionist may be required to perform. including the use of a P/A system and emergency procedures.

Please take the time to read the following:

Student Handbook
Code of Practice
Privacy Policy and Disclaimer

Course Aim

Details from THH02 Hospitality Training Package - THHBFO09B - Provide Club Reception Services

Objectives

Participants will learn about:

  • Legislative requirements for Registered Clubs as they relate to the entry of members and guests to the premises.
  • Types of memberships, club By-laws, dress codes etc contained in the legislation
  • How to effectively communicate relevant information that will assist members and guests enjoy there visit
  • Communicate appropriately within the club by using the telephone and P/A systems correctly

Certification

On successful completion:

Nationally recognised Statement of Attainment for–THHBFO09B – “Provide Club Reception Services” as part of a Certificate II in Hospitality (Operations)THH21802

Cost

$105.00

NOTE:$90.00 Discounted price for Members & Students.


Cost per person includes course notes & refreshments.

Duration

1 Day: 9.00am – 4.30pm

Contact Details

Training Department
Ph: 9559 0000
Fax: 9559 0059.