Certificate III in Hospitality (Operations) THH 33002 - AQF Level III qualification
This Certificate III program is recognised under the Australian Qualification Framework and is delivered primarily as a Traineeship program delivered as in a part-time configuration for -
and provides approved participants with a Nationally Recognised Training qualification.
The program provides students with additional basic skills and knowledge that they will need in seeking employment and developing their careers in the Hospitality Industry.
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Student Handbook
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Course Aim
The aim of this Certificate Level III qualification is to provide both an entry to point to new entrants and a development pathway for those who have completed a Certificate II qualification providing them with a Nationally Recognised Training Qualification and a more extensive set of skills which can assist them to gain employment or develop their own careers.
The skills electives offered within this program will vary depending on the outcomes that are most relevant to the target group.
To discuss the electives being offered in the various course configurations please contact the Training Department.
Objectives
All Certificate III programs will include the following required core units -
- THHHCO01B -Develop & Update Hospitality Industry Knowledge
- THHCOR01B - Work with Colleagues & Customers
- THHCOR02B - Work in a Socially Diverse Environment
- THHCOR03B - Follow Health, Safety & Security Procedures
- THHGHS01B - Follow Workplace Hygiene Procedures
- THHGGA01B - Communicate on the Telephone
- THHGCS02B - Promote Products & Services to Customers
- THHGCS03B - Deal with Conflict Situations
- THHGTR01B - Coach other in Job Skills
Elective Units can include -
- THHBFB00B - Clean & Tidy Bar Areas
- THHBFB01B - Operate a Bar
- THHBFB02B - Provide a link between Kitchen & Service Areas
- THHBFB03B - Provide Food & Beverage Service
- THHBFB04B - Provide Table Service of Alcoholic Beverages
- THHBFB05B - Operate Cellar Systems
- THHBFB09B - Provide Responsible Service of Alcohol
- THHBFB10B - Prepare & serve non-alcoholic beverages
- THHBFB11B - Develop and update food and beverage knowledge
- THHBFB12B - Prepare & Serve Espresso Coffee
- THHBG01B - Attend Gaming Machines
- THHADG03B - Provide Responsible Gambling Services
- THHBFO09B - Provide Club Reception Services
- THHGGA06B - Receive & Store Stock
- THHGGA07B - Control & order Stock
- THHGFA01B - Process financial transactions
As this qualification is primarily delivered as a traineeship program there is a full-time or part-time employment requirement.
Who should attend this course?
This is normally delivered as a part-time traineeship program and would be integrated as part of an individual roster into the normal workplace activities and and rotation that would be undertaken by a full-time or part-time employee within the Club or Hotel Sector of the Hospitality Industry.
The normal requirements that would apply to Trainees would apply and it is suggested that indivduals seeking a traineeship should vist the Department of Education for more information
Certification
On success full completion of all units and assessment requirements contained within the specific course students will received a
which is recognised in all Sates and Territories of Australia.
Units gained in completion of this qualification can also be used by students to gain advance standing in higher level qualifications that they may undertake in developing their individual careers.
When offered as a traineeship the cost to the individual would be the standard TAFE enrollment charge for the year
Duration
This program is generally offered on a part-time and is integrated into the individuals employment roster and would normally be delivered over a twelve month period of planned training and workplace experience related to the training contained in the program.
Contact Details
For further details regarding program availability and dates please contact Richard, Jaime or Rayner on 9559 0000